AXA Active+
Helping AXA members find their proactive needs through a new healthcare & lifestyle store.
Role
UX/UI
YEAR
2018
AXA Active+
Helping AXA members find their proactive needs through a new healthcare & lifestyle store.
Role
UX/UI
YEAR
2018
Context
Helping AXA members meet their healthcare & proactive needs.
AXA Active+ is an online health and lifestyle shop from AXA. Bringing in services and experiences from health food to home gym equipment, spa days to sportswear.
Context
Helping AXA members meet their healthcare & proactive needs.
AXA Active+ is an online health and lifestyle shop from AXA. Bringing in services and experiences from health food to home gym equipment, spa days to sportswear.
Context
Helping AXA members meet their healthcare & proactive needs.
AXA Active+ is an online health and lifestyle shop from AXA. Bringing in services and experiences from health food to home gym equipment, spa days to sportswear.
The Challenge
3 Key principles for an effective website: simplicity, convenience, and personalisation.
There were 3 key principles created so that the solutions we created would be guided and match the big idea. The site should be 1 Simple and engaging, 2 Convenient and useful, 3 Personal and rewarding.
As well as looking to Re-platform, AXA Active+ were looking to develop a visual identity for ActivePlus using the new brand guidelines as well as using the updated design system from their parent brand AXA.
Main goals:
• Help AXA members find products to meet their healthcare needs as well as their proactive health needs.
• Improve way finding across the site to create a simple intuitive experience.
• Increase sales from current site by giving the user an incentive to return.
The Challenge
3 Key principles for an effective website: simplicity, convenience, and personalisation.
There were 3 key principles created so that the solutions we created would be guided and match the big idea. The site should be 1 Simple and engaging, 2 Convenient and useful, 3 Personal and rewarding.
As well as looking to Re-platform, AXA Active+ were looking to develop a visual identity for ActivePlus using the new brand guidelines as well as using the updated design system from their parent brand AXA.
Main goals:
• Help AXA members find products to meet their healthcare needs as well as their proactive health needs.
• Improve way finding across the site to create a simple intuitive experience.
• Increase sales from current site by giving the user an incentive to return.
The Challenge
3 Key principles for an effective website: simplicity, convenience, and personalisation.
There were 3 key principles created so that the solutions we created would be guided and match the big idea. The site should be 1 Simple and engaging, 2 Convenient and useful, 3 Personal and rewarding.
As well as looking to Re-platform, AXA Active+ were looking to develop a visual identity for ActivePlus using the new brand guidelines as well as using the updated design system from their parent brand AXA.
Main goals:
• Help AXA members find products to meet their healthcare needs as well as their proactive health needs.
• Improve way finding across the site to create a simple intuitive experience.
• Increase sales from current site by giving the user an incentive to return.
My Role
Create a modern responsive UX whilst developing a visual identity for AXA Active+.
My Tasks:
• Follow guidelines and Incorporate the new design system from AXA.
• Create solutions for a great personal experience for all journeys.
• Collaborate with a UX agency on wireframes to create high-fidelity designs and prototypes.
• Design responsive designs and include new elements and component adaptations specifically for e-commerce use.
Services
UX/UI
Prototyping
Design Systems
Team
UX/UI Designer
Creative Lead
Project Manager
Developer
My Role
Create a modern responsive UX whilst developing a visual identity for AXA Active+.
My Tasks:
• Follow guidelines and Incorporate the new design system from AXA.
• Create solutions for a great personal experience for all journeys.
• Collaborate with a UX agency on wireframes to create high-fidelity designs and prototypes.
• Design responsive designs and include new elements and component adaptations specifically for e-commerce use.
Services
UX/UI
Prototyping
Design Systems
Team
UX/UI Designer
Creative Lead
Project Manager
Developer
My Role
Create a modern responsive UX whilst developing a visual identity for AXA Active+.
My Tasks:
• Follow guidelines and Incorporate the new design system from AXA.
• Create solutions for a great personal experience for all journeys.
• Collaborate with a UX agency on wireframes to create high-fidelity designs and prototypes.
• Design responsive designs and include new elements and component adaptations specifically for e-commerce use.
Services
UX/UI
Prototyping
Design Systems
Team
UX/UI Designer
Creative Lead
Project Manager
Developer
Design System
Working with and adapting the parent AXA design system for the new store.
Being very familiar with setting up and structuring design systems it was easy for me to start using AXA's Design system which uses the setup structure of atomic design by Brad Frost.
Since I was creating an e-commerce website there were some components such as atoms, molecules, or organisms that had not been created inside of the existing AXA design library. With Sketch, I was able to set up a separate library and maintain the same component structure so that I could easily pull in from both libraries using plugins such as runner.
Design System
Working with and adapting the parent AXA design system for the new store.
Being very familiar with setting up and structuring design systems it was easy for me to start using AXA's Design system which uses the setup structure of atomic design by Brad Frost.
Since I was creating an e-commerce website there were some components such as atoms, molecules, or organisms that had not been created inside of the existing AXA design library. With Sketch, I was able to set up a separate library and maintain the same component structure so that I could easily pull in from both libraries using plugins such as runner.
Design System
Working with and adapting the parent AXA design system for the new store.
Being very familiar with setting up and structuring design systems it was easy for me to start using AXA's Design system which uses the setup structure of atomic design by Brad Frost.
Since I was creating an e-commerce website there were some components such as atoms, molecules, or organisms that had not been created inside of the existing AXA design library. With Sketch, I was able to set up a separate library and maintain the same component structure so that I could easily pull in from both libraries using plugins such as runner.
Wireframing
Making use of the desktop wireframes whilst also considering it's responsive structure.
This was a slightly different approach to wireframing as this time I was provided with some desktop wireframes to work from by another agency.
I created the hi-fidelity designs from the desktop wireframes but I also had to consider and create the new responsive designs and designs for other areas such as my account pages, basket page, checkout pages, register/login page, mini cart, quick search, and product list pages.
Wireframing
Making use of the desktop wireframes whilst also considering it's responsive structure.
This was a slightly different approach to wireframing as this time I was provided with some desktop wireframes to work from by another agency.
I created the hi-fidelity designs from the desktop wireframes but I also had to consider and create the new responsive designs and designs for other areas such as my account pages, basket page, checkout pages, register/login page, mini cart, quick search, and product list pages.
Wireframing
Making use of the desktop wireframes whilst also considering it's responsive structure.
This was a slightly different approach to wireframing as this time I was provided with some desktop wireframes to work from by another agency.
I created the hi-fidelity designs from the desktop wireframes but I also had to consider and create the new responsive designs and designs for other areas such as my account pages, basket page, checkout pages, register/login page, mini cart, quick search, and product list pages.
Homepage
Homepage
Homepage
Simple product page
Simple product page
Simple product page
PureGym Configurable product
Allowing AXA members to easily configure their PureGym membership.
Wireframes were created for the PureGym journey where users can search for PureGyms within the vicinity of a given location on a map.
The Gym Locator feature is accessible from the product detail page where users can change their home gym as well as choose their membership type and tier.
As this was a complicated journey that had many routes, wireframes were created as well as user flows and prototypes for mobile and desktop.
PureGym Configurable product
Allowing AXA members to easily configure their PureGym membership.
Wireframes were created for the PureGym journey where users can search for PureGyms within the vicinity of a given location on a map.
The Gym Locator feature is accessible from the product detail page where users can change their home gym as well as choose their membership type and tier.
As this was a complicated journey that had many routes, wireframes were created as well as user flows and prototypes for mobile and desktop.
PureGym Configurable product
Allowing AXA members to easily configure their PureGym membership.
Wireframes were created for the PureGym journey where users can search for PureGyms within the vicinity of a given location on a map.
The Gym Locator feature is accessible from the product detail page where users can change their home gym as well as choose their membership type and tier.
As this was a complicated journey that had many routes, wireframes were created as well as user flows and prototypes for mobile and desktop.
Configurable product
Configurable product
Configurable product
Multi Gym selected
Multi Gym selected
Multi Gym selected
Map overlay - Location
Map overlay - Location
Map overlay - Location
Map overlay - Location entered
Map overlay - Location entered
Map overlay - Location entered
Map overlay - Additinal gym
Map overlay - Additinal gym
Map overlay - Additinal gym
Interactive User flows
Creating a interactive user flow gave a clear overview of the user experience.
Creating user flows allowed me, developers, project managers, and stakeholders to view the bigger picture of the user experience and see the path(s) to a goal.
We could easily evaluate different entry points, tasks, and personas at an overall view where we could zoom in and out to see all screens or one at a time.
Interactive User flows
Creating a interactive user flow gave a clear overview of the user experience.
Creating user flows allowed me, developers, project managers, and stakeholders to view the bigger picture of the user experience and see the path(s) to a goal.
We could easily evaluate different entry points, tasks, and personas at an overall view where we could zoom in and out to see all screens or one at a time.
Interactive User flows
Creating a interactive user flow gave a clear overview of the user experience.
Creating user flows allowed me, developers, project managers, and stakeholders to view the bigger picture of the user experience and see the path(s) to a goal.
We could easily evaluate different entry points, tasks, and personas at an overall view where we could zoom in and out to see all screens or one at a time.
The pureGym detail page allowed the user to easily choose from a range of membership options.
• Searching for a gym: Searching for a gym is made easier with options to view on the map or by list format in alphabetical order.
• Choosing memberships made easier: A range of memberships can easily be viewed and changed on the detail page as well as in the process of choosing your gym without the need to load new pages or jump back and forth.
The pureGym detail page allowed the user to easily choose from a range of membership options.
• Searching for a gym: Searching for a gym is made easier with options to view on the map or by list format in alphabetical order.
• Choosing memberships made easier: A range of memberships can easily be viewed and changed on the detail page as well as in the process of choosing your gym without the need to load new pages or jump back and forth.
The pureGym detail page allowed the user to easily choose from a range of membership options.
• Searching for a gym: Searching for a gym is made easier with options to view on the map or by list format in alphabetical order.
• Choosing memberships made easier: A range of memberships can easily be viewed and changed on the detail page as well as in the process of choosing your gym without the need to load new pages or jump back and forth.
Mobile designs
A mobile-first approach gave me greater focus on user needs and essential content.
As mentioned before I usually create designs for mobile at the initial stage as this allows me to focus on what is important and necessary due to the limited screen estate.
Another major reason for mobile-first is that mobile internet usage is surpassing desktop usage and in some cases surpassing it in conversion rates.
Google will also primarily use the mobile version of the website for ranking and indexing so it makes sense to begin the UX design for mobile-first and make it mobile-friendly as possible.
Mobile designs
A mobile-first approach gave me greater focus on user needs and essential content.
As mentioned before I usually create designs for mobile at the initial stage as this allows me to focus on what is important and necessary due to the limited screen estate.
Another major reason for mobile-first is that mobile internet usage is surpassing desktop usage and in some cases surpassing it in conversion rates.
Google will also primarily use the mobile version of the website for ranking and indexing so it makes sense to begin the UX design for mobile-first and make it mobile-friendly as possible.
Mobile designs
A mobile-first approach gave me greater focus on user needs and essential content.
As mentioned before I usually create designs for mobile at the initial stage as this allows me to focus on what is important and necessary due to the limited screen estate.
Another major reason for mobile-first is that mobile internet usage is surpassing desktop usage and in some cases surpassing it in conversion rates.
Google will also primarily use the mobile version of the website for ranking and indexing so it makes sense to begin the UX design for mobile-first and make it mobile-friendly as possible.
Areas worked on
Areas worked on
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Header - Search
Header - Mini Basket
Account - Login or create
Account - Create account
Account - Loyalty Points
Product List PageList
Product List - Filter
Checkout - Basket Page
Checkout - Shipping Address
Checkout - Review & Payments
Desktop designs
Desktop Designs.
Along with creating the many different areas of the website as shown below I also worked on creating good communication between designer and developer so that we're both on the same page and things run smoothly and efficiently as possible.
InVision has made this very easy allowing me to comment directly on designs and allowing developers to easily download assets when they need them. I like to create a style guide handover for developers so that they can get the fundamental baseline styles at the start of the project and this usually consists of buttons, typography, forms.
Desktop designs
Desktop Designs.
Along with creating the many different areas of the website as shown below I also worked on creating good communication between designer and developer so that we're both on the same page and things run smoothly and efficiently as possible.
InVision has made this very easy allowing me to comment directly on designs and allowing developers to easily download assets when they need them. I like to create a style guide handover for developers so that they can get the fundamental baseline styles at the start of the project and this usually consists of buttons, typography, forms.
Desktop designs
Desktop Designs.
Along with creating the many different areas of the website as shown below I also worked on creating good communication between designer and developer so that we're both on the same page and things run smoothly and efficiently as possible.
InVision has made this very easy allowing me to comment directly on designs and allowing developers to easily download assets when they need them. I like to create a style guide handover for developers so that they can get the fundamental baseline styles at the start of the project and this usually consists of buttons, typography, forms.